How can we help?

We aim to reply within 24 hours on business days. Urgent account and billing issues are reviewed first regardless of plan.

Yes, full refund within 30 days of any Pro or Max purchase. Cancel anytime from Settings → Manage Plan and paid access stays active until the end of your billing period.

Pick Bug Report in the subject dropdown. Include what you were doing, what you expected, what happened, browser + OS, screenshots help. Quick fixes that often work: clear cache, disable extensions, or try incognito.

Pick Feature Request and describe the creator problem you need solved. Clear examples help us evaluate whether the change belongs in the focused product.

Try the email addresses you commonly use. If you still cannot find the account, message us with the signup date, plan, or connected channel you remember.

Not yet. The contact form and support@titlehook.com are the support channels. The FAQ covers the most common questions about channel data, recommendations, plans, and privacy.